Support

Support that actually gets back to you.

Account help, press, safety questions, or feedback. We route each message to the right person quickly.

How we can help

Share as much context as you can so we can respond faster. For account help, include the email or phone used on your seoulmate account.

Prefer email? Reach us directly at support@seoulmateapp.com.

Safety escalations

If your message relates to child safety standards, include usernames, screenshots, and timeline details, then review csae standards.